GLOW WEB,
LLP Corporation (hereafter “GLOW WEB, LLP”) is dedicated
to establishing a trusting relationship with its customers, based
on respect for personal identity and information, by promoting the
use of fair information practices. This privacy policy (“Policy”)
covers the GLOWWEB.COM website (hereafter the “Site). Because
GLOW WEB, LLP wants to demonstrate its commitment to our users' privacy,
we are disclosing:
a. What personally identifiable information GLOW WEB, LLP collects.
b. How GLOW WEB, LLP uses the information.
c. With whom GLOW WEB, LLP may share user information.
d. What choices are available to users regarding collection, use and
distribution of the information.
e. What types of security procedures are in place to protect the loss,
misuse or alteration of information under GLOW WEB, LLP control.
How users can correct any inaccuracies in the information. If users
have questions or concerns regarding this statement, they should contact
GLOW WEB, LLP Customer Support preferably by email at webmaster@glowweb.com
or by telephone at (888) 254-3768.
Information Collection and Use
Information
Collection
GLOW WEB, LLP is the sole owner of the information collected on the
Site. GLOW WEB, LLP collects information from its users at several
different points on our Site. Because many of the visitors to this
site in the future may be children, we take care that our content
is suitable for children. We take special measures to help children
protect their privacy while on-line or while contacting our customer
support center. For example, we do not ask children to disclose more
personal information than is necessary for them to participate in
an activity or access computer technical support, and we take efforts
to prevent children from posting any contact information. See the
specific section of our privacy policy devoted to children –
Children's Privacy Policy.
Registration
In order to become a member of GLOW WEB, LLP, a user must first complete
the registration process. During registration a user is required to
provide truthful and accurate contact information (such as name, email
address, telephone number, home address, etc), a unique identifier,
and financial information (such as credit card information, billing
address, etc.). We use this information to contact the user about
services on our Site for which the user has expressed interest and
to provide those services and bill user for the services.
Profile
We store information that we collect through user-inputted data, cookies,
log files and third parties to create a profile of our users. A profile
is stored information that we keep on individual users detailing their
relationship with GLOW WEB, LLP. Consequently, collected information
is tied to the user's personally identifiable information to improve
and make more efficient the user’s access and use of the Site.
This profile is used to tailor a user's visit to our Site, and to
potentially direct pertinent marketing promotions and services to
them. We do not share personally identifiable elements of your profile
with any other third parties absent your express consent.
Cookies
A cookie is a piece of data stored on the user's computer tied to
information about the user. Usage of a cookie is in no way linked
to any personally identifiable information while on our site. We may
use both session ID cookies and persistent cookies. For the session
ID cookie, once users close the browser, the cookie simply terminates.
A persistent cookie is a small text file stored on the user's hard
drive for an extended period of time. Persistent cookies can be removed
by following Internet browser help file directions. By setting a cookie
on our site, we are able to automate certain features and/or better
provide information commonly accessed by a user, thus improving the
user’s interaction with the Site. If users reject the cookie,
they may still use our Site. The only drawback to this is that the
user might be limited in some areas of our Site. Persistent cookies
enable us to track and target the interests of our users to enhance
the experience on our Site. See the "Profile" section, above.
Log Files
Like most Web sites, our servers use log files to analyze trends,
administer the Site, track user's movement in the aggregate, and gather
broad demographic information for aggregate use. IP addresses, time/date
stamps of access, etc. are not linked to personally identifiable information.
Clear Gifs
Clear gifs are tiny graphics with a unique identifier, similar in
function to cookies, and are used to track the online movements of
Web users. The main difference between the two is that clear gifs
are invisible on the page and are much smaller, about the size of
the period at the end of this sentence. Clear gifs are not tied to
users' personally identifiable information. We may also use clear
gifs in our HTML-based emails to let us know which emails the recipients
have opened. This allows us to gauge the effectiveness of certain
communications and to document downline use of marketing services,
news and other information from GLOW WEB, LLP.
Communications from the Site
Special
Offers and Updates
We send all new registered Subscribers or Associates a welcoming email
to verify a the person’s contact information and password. Existing
customers will occasionally receive emails containing information
about us, service related announcements, information about third party
services that are likely to be of interest to our members, and member
satisfaction questions.
Service
Announcements
On occasions it is necessary to send out a strictly service related
announcement. For instance, if our service is temporarily suspended
for maintenance, if new products are available, if substantial changes
are made to any GLOW WEB, LLP policies or procedures, etc. - we may
contact customers by email. Customers may not opt-out of these communications,
though they can deactivate their account. However, these communications
are not promotional in nature.
Customer
Service
We communicate with Customers on a regular basis to provide requested
marketing or support or other services and regarding issues relating
to their accounts. We reply via email or phone, with a good faith
effort to accommodate a Customers’ preferred method of communication.
Sharing
Legal Disclaimer
Though we make every effort to preserve Customers privacy, we may
need to disclose personal information when required by law or where
we have a good-faith belief that such action is necessary to comply
with a judicial proceeding or administrative hearing, or other legal
process served on our Site. For example, GLOW WEB, LLP may disclose
personal information to law enforcement, other government officials,
or third parties in response to criminal or civil subpoenas. If we
do receive a request to disclose a Subscriber’s and Associate’s
personal information, we will notify the Customers of such request
at the email address or telephone number recorded in our database
at that time. For this reason and others, Customers are strongly advised
to keep current their contact information on file with us and update
it accordingly.
Aggregate
Information (non-personally identifiable)
We may share aggregated demographic information with our partners
and advertisers. This is not linked to any personally identifiable
information.
Business
Transitions
In the event GLOW WEB, LLP goes through a business transition, such
as a merger, being acquired by another company, or selling a portion
of its assets, customers personal information will, in most instances,
be part of the assets transferred. Customers will be notified prior
to a change of ownership or control of their personal information.
If as a result of the business transition, the Customers personally
identifiable information will be used in a manner different from that
stated at the time of collection, customers will be given a choice
not to have their information used in this different manner, as described
in the notification of changes section, below.
Choice/Opt-out
Customers are given the opportunity to 'opt-out' from having their
information used for purposes not directly related to our Site at
the point where we ask for information. For example, our registration
forms may have an 'opt-in' mechanism if we implement a program asking
you for consent to receive promotions according to your particular
interests. Customers must proactively choose to receive these promotions.
Customers of our Site are always notified when their information is
being collected by any outside parties. We do this so our Customers
may make an informed choice as to whether or not they should proceed
with services that require an outside party.
Links
This Site may contain links to other web sites. Please be aware that
GLOW WEB, LLP is not responsible for the privacy practices of such
other sites. We encourage our Customers to be aware when they leave
our Site and to read the privacy statements of each and every web
site that collects personally identifiable information. This Statement
applies solely to information collected by this Site. GLOW WEB, LLP
may enter into advertising and affiliate relationships with third
party web sites that drive interested parties to our Site. Information
that is collected on these third party sites are not controlled by
this Policy, and Customers are advised to read the separate privacy
policies of these web sites.
Surveys
Periodically, our Site might request information from Subscribers
and Associates via surveys. Participation in these surveys is completely
voluntary and Customers have a choice whether or not to disclose this
information. The requested information typically includes contact
information (such as name and address), and demographic information
(such as zip code). Survey information will be used for purposes of
monitoring or improving the use and satisfaction of GLOW WEB, LLP
Corporation's services. Customers personally identifiable information
is not shared with third parties unless we give prior notice and a
choice to opt-out. Though we may use an intermediary to conduct these
surveys, they may not use Customers personally identifiable information
for any secondary purposes.
What does
GLOW WEB, LLP do with this information?
GLOW WEB, LLP does not rent or sell customer information, including
information provided by children, to outside marketers. In certain
circumstances, GLOW WEB, LLP may use trusted agents or contractors
to help us provide operational or support services to our customers,
such as helping us conduct a program, monitor website efficiency or
sending prizes or material to customers. In these cases, we contractually
require the agent or contractor to keep the information confidential
in strict compliance with our policy and to use it only for the specific
services they are performing.
How does
GLOW WEB, LLP obtain verifiable parental consent from parents or guardians?
GLOW WEB, LLP will employ reasonable efforts to obtain verifiable
parental consent before collecting information from a child. Parental
or guardian consent may be obtained by some or all of the following
methods:
i. By submitting a signed consent form to GLOW WEB, LLP;
ii. By calling a toll-free and having the verbal consent recorded;
iii. By submitting a credit card number and associated billing information;
or
By submitting an e-mail message.
The method of parental consent will vary, in GLOW WEB, LLP’s
sole discretion, depending upon the specific GLOW WEB, LLP feature,
program or service. Additional consent mechanisms may be 6 used in
the future. Whenever parental consent is obtained, the parent or guardian
may be asked to choose or be given an identification code so that
GLOW WEB, LLP may identify and authenticate future requests from that
parent or guardian.
How may
I review the information that my child provided to GLOW WEB, LLP?
Parents or guardians whose children have provided information to GLOW
WEB, LLP may review the information provided by their child by sending
an e-mail message to webmaster@glowweb.com . For verification and
security purposes, GLOW WEB, LLP may request that such parental requests
contain the parent's or guardian's name and identification code as
well as a valid e-mail address, a street address, and/or a phone number.
Parents or guardians may also request that GLOW WEB, LLP delete or
change their child's information. If such a parental request is received,
GLOW WEB, LLP will make all reasonable efforts to timely delete or
change the information from its files.
Security
GLOW WEB, LLP takes precaution to protect its Customers information.
When Customers submit sensitive information via the Site, their information
is protected both online and off-line. When our registration/order
forms ask Customers to enter sensitive information (such as credit
card number, billing information, etc.), that information is encrypted
and is protected using industry standard encryption software (128
bit secure socket layers protocols). While we use SSL encryption protocols
to protect sensitive information online, we also employ security measures
to protect Customers information off-line. All of our Customer information,
not just the sensitive information mentioned above, is restricted
in our offices. Only employees who need the information to perform
a specific job are granted access to personally identifiable information.
Finally, the servers that store personally identifiable information
are in a secure environment.







